Monday, June 8, 2015

How A Patient Advocate Can Help

By Elaine Guthrie


The health care system is complicated and difficult to navigate. There is so much information to know and processes to carry out. Patients who receive care and also caretakers of patients might feel confused or overwhelmed by it all. These people should seek the support and services offered by a patient advocate. This refers to a professional who work with patients as their representative. They offer a wide variety of services.

Managing health can be overwhelming for the well and the sick. If something happen, it can be hard for them to get the services they need. They might also feel as if their voice is not heard by their health care providers. Professionals in medicine might not intend for this to be the case but with the complexity of the system, it is inevitable in many cases. This industry and people who work within it might not always have the compassion and understanding that patients, caretakers or survivors desire.

Advocates can be of aid. They are available to guide clients through the processes while being sensitive and caring to their needs and desires. He or she will focus on patient needs and help with resolving concerns about care needed and quality of care. They can also help ensure that patients are heard by the doctors and have a part in making important decisions.

These professionals typically work in hospitals, or for non-profit or for-profit groups. Some might even have their own independent work. Patients need to search around to find the best available in this region. Advocates are accessible in many parts of the globe, including Sydney, AU. When possible, the patients should make sure to look at reviews and ratings, as well as the advocacy services available.

Most of these advocate services are not covered by insurance companies or plans. Therefore, patients are expected to pay out of pocket for this help. Costs will vary based on many factors, such as services offered, expertise and background of the advocate, and location. Search to find what is available at your price point.

These professionals offer many services to clients. Many of them focus on confidentiality, privacy matters, patient rights, support and education of patients, informed consent, building awareness, patient representation, and survivors and their caretakers. Basically, it is their goal to give a voice to caretakers, patients and survivors. They can serve as allies when it comes to handling business in the health care system.

It is fundamental that people stand up for what they believe to be right, especially if it involves their wellness and health. Patients and caretakers need to speak up if something does not seem right or is wrong. People often file complaints or voice concerns if they get bad service while at a restaurant or store. They should do the same when handling their medical care.

While advocates can be support in these cases, they can otherwise help patients. They might go to the doctor with them, offer clarification on procedures or diagnoses, help fill out or manage paperwork, consult with a physician about patient questions or concerns, and more. These advocates may have different areas they work in or specialties. Patients need to find one that offers the support and services they want and need.




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